RealTime Health: Your trusted source of patient and carer experiences.


This information is a guide only and should not be relied on as a substitute for professional medical advice.


Advice: Aboriginal and Torres Strait Islander viewers are advised that this website may contain images and voices of people who have died.


This website is supported by funding from the Department of Health and Ageing through the 'Sharing Health Care Initiative'.


This website is produced in collaboration with The Le@rning Federation (a project managed by Education Services Australia Ltd).

PRIVACY POLICY

RealTime Health Pty Ltd endorses fair information handling practices and uses of information in compliance with its obligations under the Information Privacy Act 2000 (Vic). Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

This Website Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website. The practices outlined in this Website Privacy Statement are subject to any rights RealTime Health may have to handle personal information in accordance with law.

Collection of your personal information

The personal information we collect via this website may include:

Web Statistics Data Collection

Email addresses provided via this site will only be used to respond to specific user queries and will not be added to any mailing lists, nor disclosed to any other party without users' knowledge and consent, unless required by law. 

Use and disclosure of your personal information

Where we collect personal information from you via our website, a privacy disclaimer will indicate which third parties we might share your information with (if any). In addition to providing our services to you and carrying out your requests, we may use or disclose personal information that we collect about you for purposes including the following:

Links to external websites

This Website Privacy Statement does not extend beyond this website. When following links to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices.

Clickstream Data

This website's web server automatically records non-personal clickstream data. To the extent that any clickstream data could make you identifiable, we will not attempt to identify you from clickstream data unless required by law or to investigate suspected improper activity in relation to the website or to assist in law enforcement.

The following clickstream data are automatically recorded by this website's web server for statistical and system administration purposes only:

ADVERTISEMENT AND BANNER POLICY

The RealTime Health site does not host or receive funding from advertising or from the display of commercial content. The RealTime Health site only links to trusted health-related organisations.

CONTENT QUALITY ASSURANCE POLICY

Each title in the RealTime Health, Speaking From Experience, program undergoes a rigorous quality assurance process. Each title is produced in close partnership with the relevant peak body organisations. A list of these Partner Organisations can be found on our Endorsing Bodies page. Final approval is given by the partnering peak body organisation, and participants, before the title is released for public viewing.

A formal bi-annual content review process, completed by an appropriate representative of each of the partnering organisations, ensures that the content remains relevant and appropriate. Dates of last content review for each title can be found on our Content Review page.

Last Updated: 05-Feb-2009 

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