Speaking from Experience DVD Sales & Returns Policy
All titles in the Speaking from Experience series are available for sale on DVD. Visit our store at http://www.speakingfromexperience.com.au/ to purchase online. For sales enquiries please use the contact form on the Contact us page or call 03 9654 9002 (Australia only) or + 613 03 9654 9002 (outside Australia).
DVD RETURNS POLICY
If you are able to provide a receipt or other satisfactory proof of purchase, RealTime Health may offer you an exchange or refund if:
- Goods are damaged or faulty through no fault of your own
- Goods are supplied incorrectly
- Goods vary from their description on the website (or any sample provided)
Please choose carefully as RealTime Health will not provide you with a refund or exchange if you simply change your mind. If your DVD is faulty, please notify us within 14 days of receiving the product. Please contact firstname.lastname@example.org if you wish to return an order. We will then advise you of the returns and replacement procedure. Any returning items are shipped at the owners risk and RealTime Health will not take responsibility for any items that are lost or damaged due to the negligence or fault of a third party.
Last Updated: Nov 2010